Your Safety is Our Priority

We've built trust and safety into every aspect of our platform

Safety Features

Multiple layers of protection for every pickup

Background Checks

All drivers undergo comprehensive background checks before joining our platform.

Secure Platform

Your personal and payment information is encrypted and protected.

Driver Verification

Drivers must verify their identity, license, and insurance before accepting pickups.

Proof of Drop-off

Every delivery includes photo evidence and timestamp confirmation.

Safety Guidelines

Best practices for a safe experience

For Customers

  • Verify driver information in the app before handing over packages
  • Only use the in-app communication system
  • Never share personal information beyond what's necessary
  • Report any suspicious behavior immediately
  • Ensure packages are properly sealed before pickup

For Drivers

  • Follow all pickup and delivery instructions carefully
  • Handle all packages with care and respect
  • Use the in-app GPS and communication only
  • Never request personal information from customers
  • Report any safety concerns to our support team

Report a Safety Issue

If you experience any safety concerns, contact us immediately through the app or call our 24/7 safety hotline.

1-800-SAFETY